ANGELA JACKSON

Designing the end-to-end experience for a digital-first product launch, all around giving customers more flexibility.

Improving the omni-channel journey for technology products through rapid discovery, testing and iteration.

Leading a full site re-design to allow flexibility for the longer term product roadmap and to improve online conversion.

Improving the My Account registration journey in order to increase the number of users who can self-serve online.

Visualising the customer journey to help with product development for a freelance banking service mobile app.

An international website re-design for a sightseeing brand, to improve online awareness and conversion worldwide.